Privacy Policy
Welcome to Eliana Design (“we,” “our,” or “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, elianadesign.com, and purchase our digital products.
Information We Collect
We collect information from you when you:
Visit our website
Place an order or make a purchase
Subscribe to our newsletter
Contact us via email or forms
The types of information we may collect include:
Personal Information: Name, email address, billing details, and order information.
Technical Data: IP address, browser type, operating system, and browsing behavior (collected through cookies or analytics tools).
Payment Information: Processed securely through third-party payment providers (e.g. PayPal, Stripe). We do not store or have access to your credit card details.
How We Use Your Information
We use your information to:
Process and fulfill your orders
Send digital downloads or access links
Communicate updates about your order
Respond to customer support inquiries
Improve our website and product experience
Send promotional offers or newsletters (only if you’ve subscribed)
You can unsubscribe from promotional emails at any time using the “unsubscribe” link included in every email.
Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
Remember your preferences
Analyze site traffic and performance
Personalize your shopping experience
You can disable cookies through your browser settings, but some parts of the website may not function properly as a result.
Third-Party Services
We may use trusted third-party services to help operate our website and business, such as:
Payment processors: PayPal, Stripe
Email marketing platforms: Mailchimp or similar tools
Analytics tools: Google Analytics
These third parties have their own privacy policies and handle your information in accordance with applicable privacy laws.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please understand that no online platform or method of data transmission is 100% secure.
Data Retention
We retain your information for as long as necessary to:
Complete transactions
Fulfill legal and tax obligations
Resolve disputes or provide customer support
After this period, your personal information will be securely deleted or anonymized.
Your Rights
Depending on your location, you may have the right to:
Access and receive a copy of your data
Request correction or deletion of your personal data
Withdraw consent to receive marketing emails
To exercise these rights, contact us at support@elianadesign.com.
Children’s Privacy
Our website and products are not directed toward children under 13. We do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review it periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
support@elianadesign.com
www.elianadesign.com
